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Elements and Performance Criteria

  1. Plan and organise quality and compliance checks
  2. Access and interpret instructions and plans applicable to work products and processes
  3. Access and interpret legislative and workplace quality and compliance documentation applicable to checking process
  4. Identify work health and safety (WHS) and personal protection requirements of compliance check according to workplace procedures
  5. Plan and organise required materials, tools and equipment according to workplace and safety procedures and in line with workplace environmental considerations
  6. Identify quality and compliance issues
  7. Assess nature and scope of noted non-compliances
  8. Document current condition of hardware, software, user and procedure
  9. Provide verbal and written reports on identified actual and potential quality and compliance issues to required personnel according to workplace procedures and nature of issue
  10. Escalate actual and potential quality and compliance issues that represent imminent risk and are outside scope of own level of responsibility
  11. Plan and implement solutions to resolve quality and compliance issues
  12. Determine quality and compliance issues that can be resolved at own level, and escalate where specialist and higher level intervention is required according to workplace procedures
  13. Plan solution to resolve quality and compliance issues
  14. Check that planned solution complies with quality and workplace requirements
  15. Plan strategies for evaluating effectiveness of planned solution
  16. Document planned solution and evaluation strategies, and seek authorisation to proceed as required according to workplace procedures
  17. Implement planned solution to rectify identified non-compliances within scope of own role and according to workplace procedures
  18. Finalise quality and compliance resolution process
  19. Evaluate effectiveness of implemented solution using established strategies
  20. Legibly complete and process report detailing quality and compliance issues and implemented solution according to workplace requirements
  21. Clean work area and dispose of, re-use and recycle waste safely and sustainably according to workplace procedures
  22. Check tools and equipment, and tag and report faulty items according to established workplace practices
  23. Clean and store remaining materials, tools and equipment according to workplace procedures

Performance Evidence

There must be evidence the candidate has completed the tasks outlined in the elements, performance criteria, and foundation skills of this unit, which must include the ability to:

plan and safely and effectively complete checks on five different products or processes relevant to own work in fabricating, assembling, or installing blinds, awnings, shutters, security screens or grilles

recommend and have accepted:

planned solutions to actual or potential quality and compliance issues

planned strategies to evaluate solutions

implement recommended solutions and report on each of the above five resolution processes and their outcomes

avoid backtracking, work flow interruptions and wastage

work with others in a team and use cooperative approaches to optimise productivity.

Three of the above issues must be separate and different quality issues, and two must be separate and different compliance issues.

Knowledge Evidence

There must be evidence the candidate has knowledge of:

quality and compliance requirements relating to products and processes being checked in performance evidence:

Australian standards

state and territory legislation and local government regulations

accepted industry good practice

manufacturer specifications

product drawings

key features of product specifications and workplace procedures relating to product and process checks described in performance evidence

work health and safety (WHS), legislative, and workplace requirements relevant to undertaking quality and compliance checks in the performance evidence, including safety data sheets, hazardous and dangerous goods codes and safe operating procedures

workplace procedures relating to:

identifying and resolving quality and compliance issues

communicating and escalating non-compliance issues with required personnel

recording and reporting non-compliance information

safe handling requirements for equipment, products and materials, including use of personal protective equipment

following work instructions and inspection processes to:

minimise the risk of injury to self and others

prevent damage to goods, equipment and products

maintain required production output and product quality

environmental protection requirements relating to disposal of waste material